Data Protection
General Information

Privacy and data security are of the highest importance to PriCare.Net and our organization. We are committed to transparency regarding the processing of your personal data and to protecting your privacy.

This Privacy Policy provides an overview of how personal data is collected and processed when you use our website, as well as what you can do to help protect your personal information.

Data Controller

Heidelberg University Hospital, Im Neuenheimer Feld 672, 69120 Heidelberg, Germany

Public-law institution represented by the Executive Board of Heidelberg University Hospital

Phone: +49 6221 56-0, Fax: +49 6221 56-5999, Email: klinikumsvorstand@med.uni-heidelberg.de

Data Protection Officer

Heidelberg University Hospital, Data Protection Officer, Im Neuenheimer Feld 672, 69120 Heidelberg, Germany

Phone: +49 6221 56 7036, Email: datenschutz@med.uni-heidelberg.de

Data Protection on this Website
What is personal data?

Personal data is any information relating to an identified or identifiable natural person. The decisive factor is whether the collected data can be linked to a specific individual. This includes information such as your name, address, telephone number, and email address. Information that cannot be directly associated with your actual identity – such as preferred websites or the number of users of a website – is not considered personal data.

How do we collect and process your personal data?

When you visit our websites, our web servers temporarily store the connection data of the requesting device, the websites you visit on our platform, the date and duration of your visit, the identification data of the browser and operating system used, as well as the website from which you accessed our website.

Any additional personal information, such as your name, address, telephone number, or email address, is not collected unless you provide this information voluntarily, for example as part of a registration process, survey, competition, contract execution, or information request.

How do we use your personal data and how do we share it?

If this website provides the option to enter personal or business-related data (such as email addresses, names, or addresses), the disclosure of this information by the user is always voluntary. Emails are submitted via a contact form. If you send us such a message, your personal data will only be collected to the extent necessary to respond to your request. The email will be transmitted unencrypted.

We use the personal data you provide exclusively for the technical administration of the website and to fulfill your requests and requirements, which generally means processing the contract concluded with you or responding to your inquiry.

We only use your data for product-related surveys, marketing purposes, and statistical purposes if you have previously given us your consent or, where required by law, have not objected to such use.

Your personal data will not be disclosed, sold, or otherwise transferred to third parties unless this is necessary for the purpose of fulfilling a contract or you have expressly given your consent.

Any consent you have provided can be withdrawn at any time with effect for the future.

How long is your data stored?

In principle, we store all information you provide to us until the respective purpose, for example a contractual purpose, has been fulfilled. For example, inquiries are stored until they have been processed, and newsletters are stored until you unsubscribe from the newsletter. If a longer storage period is required by law, the data will be stored for the legally specified period.

If you no longer wish for us to use your data, we will of course comply with your request immediately (please contact the address provided under “Contact”).

When will your data be deleted?

Stored personal data will be deleted if you withdraw your consent to its storage, if the knowledge of the data is no longer required to fulfill the purpose for which it was stored, or if storage is otherwise prohibited by law. Data required for billing and accounting purposes is not affected by a request for deletion.

Use of Cookies

During your visit to our website, we use so-called cookies. These are small text files that are stored on your computer. Cookies help us determine the frequency of use and the number of users of our websites, as well as to make our services as convenient and efficient as possible for you.

On the one hand, we use so-called “session cookies”, which are temporarily stored exclusively for the duration of your use of one of our websites. On the other hand, we use “persistent cookies” to store information about visitors who repeatedly access one of our websites. The purpose of using these cookies is to provide you with an optimal user experience, to “recognize” you, and to present you with a varied website experience and new content when you visit our website repeatedly. The content of a persistent cookie is limited to an identification number. No name, IP address, or similar data is stored. Individual profiling based on your usage behavior does not take place.

You can also use our services without cookies. You can disable the storage of cookies in your browser, restrict them to certain websites, or configure your browser to notify you whenever a cookie is being sent. Please note, however, that disabling cookies may result in limited functionality and a restricted user experience on our website.

Cookies that are required to carry out the electronic communication process or to provide certain functions requested by you (e.g., shopping cart functionality) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If other cookies (e.g., cookies used to analyze your browsing behavior) are stored, they are addressed separately in this Privacy Policy.

Web Analytics with Matomo (without Cookies)

This website uses Matomo, an open-source web analytics software, for the statistical analysis of visitor access. The analysis is carried out entirely without the use of cookies. The IP address is anonymized before storage, so that no conclusions can be drawn about individual persons. Data processing is based on our legitimate interest in optimizing our website in accordance with Art. 6 para. 1 lit. f GDPR. Since all data is processed exclusively on our own servers and no data is transferred to third parties, the highest level of protection for your personal data is ensured.

What do we do to ensure the security of processing?

Our organization implements all necessary technical and organizational security measures to protect your personal data against loss and misuse. Your data is stored in a secure operating environment that is not accessible to the public. In certain cases, your personal data is encrypted during transmission using Secure Socket Layer (SSL) technology. This means that communication between your computer and our organization’s servers is carried out using a recognized encryption method, provided that your browser supports SSL.

These are the legal bases

The legal bases are as follows:

Where we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a of the EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing activities that are necessary to carry out pre-contractual measures.

Where the processing of personal data is necessary to fulfill a legal obligation to which our organization is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

In cases where the processing of personal data is necessary to protect the vital interests of the data subject or another natural person, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

If processing is necessary to protect a legitimate interest of our organization or a third party, and the interests, fundamental rights, and freedoms of the data subject do not override this interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing. Legitimate interests include, in particular, ensuring the operation and security of the website, analyzing how visitors use the website, and facilitating the use of the website.

These are your data protection rights.

Under the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin, possible recipients, and the purpose of data processing (Art. 15 GDPR). You also have the right to rectification of incorrect data (Art. 16 GDPR), deletion of your data (Art. 17 GDPR), restriction of processing pursuant to Art. 18 GDPR, the right to object (Art. 21 GDPR), and the right to data portability of the data you have provided pursuant to Art. 20 GDPR. The restrictions pursuant to Sections 34 and 35 of the German Federal Data Protection Act (BDSG) apply to the right of access and the right to deletion.

In addition, in the event of violations of data protection regulations, you have the right to lodge a complaint with the competent supervisory authority (Art. 77 GDPR in conjunction with Section 19 BDSG). The competent supervisory authority for data protection matters is the State Data Protection Commissioner of the federal state in which our organization is based. A list of data protection authorities and their contact details can be found at the following link: BfDI – Contact

How you can withdraw your consent to data processing.

Many data processing activities are only possible with your explicit consent. You can withdraw any consent you have already given at any time. An informal notification by email to us is sufficient for this purpose. The lawfulness of the data processing carried out up to the time of withdrawal remains unaffected by the withdrawal.

Changes to the Privacy Policy

Changes may be made to this Privacy Policy, which will be announced on this page in a timely manner.

Last updated: 18 May 2018

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